Question 1

How can the reports be this much cheaper than retail?

Accepted Answer

Carfax Vin Check buys report access in bulk and passes the volume discount on to you. You receive the same complete vehicle history data — the only difference is the price you pay per report.

Question 2

What's included in a report?

Accepted Answer

Every report covers accident and damage records, title brands (salvage, flood, lemon), odometer readings and rollback checks, number of owners with ownership periods, service and maintenance records, and open safety recalls.

Question 3

How fast do I get my report?

Accepted Answer

Instantly. As soon as your payment is confirmed, run your VIN from the dashboard and the report opens in seconds. Reports stay saved in your account so you can re-read them anytime.

Question 4

Do my credits expire?

Accepted Answer

No. Credits are a one-time purchase with no subscription, and they stay in your account until you use them.

Question 5

What if I bought a report by mistake?

Accepted Answer

We offer a 30-day money-back guarantee on unused credits. Contact support and we'll make it right.

Question 6

Where do I find my VIN?

Accepted Answer

The 17-character VIN is on the driver-side dashboard (visible through the windshield), the driver-side door jamb sticker, your vehicle title, registration, and insurance card. Online listings usually include it too.